The Air Transport Users Council (AUC)
The AUC is the United Kingdoms's consumer council for air travellers. The AUC provides excellent advice on various topics that concern the airline traveller. You can look up guidelines for airline baggage allowances, overweight baggage and excess baggage charges. As well as advice on getting to the airport, passports and visas and checking in to the airport.
You can contact the Air Transport Users Council by post, phone or fax. The council do not accept complaints or enquiries by email. Take a look at the complaints section of their website before making contact with a complaint against an airline.
Address and contact details:
Air Transport Users Council
Room K705
CAA House
45-59 Kingsway
London
WC2B 6TE
Phone: 020 7240 6061 (Consumer advice line Mon to Thurs 9.30am to 2.30pm)
Fax: 020 7240 7071.
Customer Reviews
Purple Parking Gatwick I would like to personally thanks the lady bus driver that drove us to the terminal at nearly 3am on Friday 3rd and she was also our return driver on Friday 10th almost 3pm.
I was there with my mother who has restricted mobility at the moment. The driver was most helpful with assisting me and my mum on and off the bus on both occasions. The car was bought to the reception for us and she even helped get luggage to the car.
I really wish I got her name but hope you are able to work out who the driver was by the times we travelled and thank her. A lovely lady.
Would definitely use air park’s purple parking again.
L Abbott Miss Abbott ( out of 5)
Meet & Greet parking
Ease into a stress-free holiday with meet and greet airport parking. No transfers, no parking even! Relax and let your chauffeur do it all for you.
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