Welcome to Airparks. We are proud to park your car.


Our Mission

About Us - Airparks

At Airparks, our mission is simple: to deliver top-quality, secure airport parking you can trust. We are very proud that every year, hundreds of thousands of travellers choose Airparks to take care of their holiday parking, making us one of the UK's leading providers of airport parking.

With over 750,000 passengers relying on us annually, we're dedicated to ensuring your experience is hassle-free. Our secure online booking service is available 24/7, so you can sort your holiday extras whenever it suits you. From parking to a range of trusted travel products, we focus on giving you the best choice at the best prices.

Airparks at a glance

Airparks Services Limited has been making airport parking easy and secure since October 9, 1991. Originally established when the Apple Booking Company (now Holiday Extras, the UK's market leader in holiday extras, serving over 10 million passengers annually) acquired a secured off-site car parking facility at Birmingham International Airport, we've grown significantly since those early days.

Today, we operate across multiple locations, including Birmingham, London Luton, and Aberdeen with our Airparks Express site. We're also expanding into Europe, with our brand-new, state-of-the-art facility at Munich Airport, bringing trusted parking solutions to even more travellers. And we're not stopping there – we're continually exploring new opportunities to make travel even easier for you.

Airparks provides trusted airport parking to over 750,000 customers every year. With fewer than three complaints per thousand customers, we're proud of our high standards–but we're always striving to do even better. Our goal is simple: to ensure every single customer is completely satisfied. While issues are rare at our car parks, we understand how important it is to address them swiftly and effectively. That's why we have a clear, systematic complaints procedure in place, ensuring any problems are resolved quickly and with care.

Airparks takes security seriously. Our car parks are accredited under the Association of Chief Police Officers' Secured Car Park Scheme, meeting strict standards for safety and peace of mind. We're also proud to hold ISO 9001:2008 Quality Assurance certification for our secured airport parking and passenger transfer services–recognition of our commitment to delivering exceptional standards every step of the way.

Every Airparks site operates a 24-hour reception, open year-round, ensuring a seamless and reliable experience for our customers. We provide frequent shuttle bus services, transferring travellers directly to and from the airport terminal for ultimate convenience – except at Aberdeen, where it's just a short 5-minute walk to the terminal. Your vehicle is parked securely by our trained staff and ready for you upon your return, giving you peace of mind throughout your trip. To ensure safety, we regularly review and enhance security measures at all our car parks. Features include CCTV, security fencing, barriers, and at our Birmingham and Luton sites, even stinger plates for an added layer of protection. Your peace of mind is our priority.

We achieve our goals by being totally committed to the following key areas:

  • Staying one step ahead of our customers' expectations by offering exceptional quality and service.
  • Building and strengthening our team of trained professionals to deliver outstanding customer satisfaction, making us the trusted choice for secured airport parking.
  • Strengthening our team of trained personnel to deliver customer satisfaction time and time again, leading customers to choose us as their secured airport parking service provider
  • Conducting business ethically, fostering an environment of trust and respect.
  • Celebrating achievements and sharing the rewards with our team.
  • Supporting our local communities by participating in initiatives that promote wellbeing.
  • Giving back through charitable donations, with a portion of Airparks bookings contributed to deserving causes.

Our price guarantee

We're proud to back all our airport hotel, lounge, and parking products with our Best Price Guarantee. If you find the same product for less within 24 hours of booking, let us know, and we'll match the price or refund the difference. This guarantee gives you confidence that you're always getting the best deal. (Excludes offers tied to the purchase of other products.)

VAT

Our suppliers' reservation and booking systems may round VAT calculations differently, leading to slight variations in the total price. As a result, our Best Price Guarantee does not apply to price differences of five pence or less when the VAT calculation is the sole cause of the discrepancy.

Airparks Trademarks

Airparks is the proprietor of trademarks. See our Airparks Trademarks page.

This website is managed by Holiday Extras Limited, registered in England and Wales, No 01693250, registered office Ashford Road, Newingreen, Hythe, Kent CT21 4JF. If you park at Luton your contract will be with Airparks Services Limited, if you park at Birmingham it will be with Airparks Services (Birmingham) Limited.