Teesside Airport Parking Frequently Asked Questions

Price Guarantee/No Hidden Charges

Question

What is your Best Price Guarantee?

Answer

All of our Teesside International airport hotels and Teesside airport parking products are covered by our Best Price Guarantee policy. This means that if you find an identical Teesside International airport hotel, lounge or parking product for less within 24 hours of booking, simply let us know and we will match the price or refund the difference.

Question

Are there any additional costs for transfers to and from the car parks at Teesside International Airport?

Answer

No, all transfers between the car parks and the Teesside International Airport terminals are included in the booking price when you book online with Airparks. Please note if you book a Teesside hotel with parking package there may be an additional cost for transfers between the hotel and the airport.

Changes or Delays to Your Teesside International Parking Booking

Question

Is there an amendment charge made if I need to change any details of my Teesside International Airport parking booking?

Answer

No, Airparks does not charge an amendment fee. If there is a difference in the price of your amended booking we will either refund or debit your card for the new amount.

Question

Can I cancel my Teesside Airport parking once I've booked?

Answer

Yes, you can cancel your booking up to 24 hours before you travel to Teesside International Airport and we will refund you the purchase price minus a £9.50 administration fee. You can also buy cancellation protection for £0.99 when you book with us which entitles you to having the administration fee waived. Cancellations can be made online or over the phone.

Question

What do I do if my flight into Teesside International Airport is delayed and I go over my pre-booked parking period?

Answer

If your flight is delayed you can simply pay for any additional parking time at our Teesside Airport car parks on your return.

Keep Your Keys?

Question

Do I keep my keys when I park at Teesside International airport?

Answer

Whether you keep your car keys when parking at Teesside Airport depends on which car park and airport parking option you have chosen. Hand in your keys at:

• Durham Tees Valley Spa Hotel Parking (on-airport)

Keep your keys at:

• Teesside On-Airport Parking (on-airport)

Teesside International Airport Parking Extras

Question

Can I book hotel parking when I stay overnight at a Teesside hotel?

Answer

Yes, Airparks offers a wide selection of Teesside airport hotels with parking packages.

Question

Can I buy travel insurance when I book my Teesside International Airport parking?

Answer

Yes, Airparks works in partnership with Holiday Extras to offer you great deals on travel insurance when you book with us online.