Britannia Hotel basically good and clean, great location and good parking deal. Very dated hotel - needs complete renovation - run by young folk completely unable to cope - "meal deal" a real "joke" - worthy of Faulty Towers. Bar area full of dirty glasses - again a poor young member of staff left to cope on their own - dirty "sticky" floor area in front of the bar - oh dear - bad management - who are letting their staff down badly !Mr Manson 23 Sep, 2022 ( out of 5)
Britannia If you've got an early flight this is the way to go, park up the day before, get up have breakfast and take a 5 min walk to the terminal,so easy.Mr Storrie 05 Aug, 2022 ( out of 5)
Doubletree by Hilton Very happy with the service.Mrs Williamson 14 Jul, 2022 ( out of 5)
Premier Inn Newcastle Airport Very happy thankyouMrs Hitchen 04 Jul, 2022 ( out of 5)
Premier Inn Newcastle Airport You didn't have to do anything it worked perfectly.Mr Bennett 23 Jun, 2022 ( out of 5)
Doubletree by Hilton Excellent faultlessMr Renner 07 Jun, 2022 ( out of 5)
Britannia Excellent everything went very smoithlyMr Smith 06 Oct, 2021 ( out of 5)
Doubletree by Hilton everything was very good. Check in was smooth and the receptionist at the hotel was very very helpful,Mr Wood 09 Dec, 2017 ( out of 5)
Doubletree by Hilton Staff were excellent. We arrived after midnight to a cheerful welcome and helpful staffMr Gillespie 26 Nov, 2017 ( out of 5)
Britannia All the staff we encountered where fantastic and very friendly.Mr Hayward 11 Nov, 2017 ( out of 5)
Britannia Great staff and comfortable rooms.excellent three course mealMr Dawson 10 Nov, 2017 ( out of 5)
Doubletree by Hilton Excellent great start to our holsMr Moore 06 Nov, 2017 ( out of 5)
Doubletree by Hilton Perfect service. Very impressed.Mrs Dawson 30 Oct, 2017 ( out of 5)
Holiday Inn Very straightforward,helpful staff. Hotel was busy due to a wedding reception but wasn't overly noisy. Parking worked really smoothly.Mr Kale 29 Oct, 2017 ( out of 5)
Premier Inn Only criticism is that on return bus drop off at bus stop I it was not easy to locate car. Would suggest car bays being numbered allied with a row number. Also there should be a gap between the rows at certain points to access each row with suitcases.Mrs Best 26 Oct, 2017 ( out of 5)
Britannia everything was good all worked perfectlyMr Moore 18 Oct, 2017 ( out of 5)
Holiday Inn Very happy with facilities and access to airport. Staff very helpful and pleasant.Mrs Duffy 15 Oct, 2017 ( out of 5)
Doubletree by Hilton the hotel was very good, this is the second time we have stayed there.The massive downside was out of your control,a room full of ignorant people landed into the next door room to ours at 1.30 am ish ,promptly started arguing then went back and forward to another room ,resulting in no sleep for us and probably other people in our vicinity,and as we checked out at 4am as our flight departed at 7am, we got no sleep at all. This will not stop us using meet and greet again ,its a superb service.Mrs Wilson 08 Oct, 2017 ( out of 5)
Novotel Met at Novotel by Pierre. He was very helpful and friendly. Initially we were given the wrong room, but this was quickly sorted out by Pierre. A flight change ment we would be leaving hotel at 12.45 am, but we had our room at 1.30 pm so this was fine. Car parking, Alarm call, taxi transfers were all sorted out by Pierre, who I must single out as very helpful throughout our short visit. will definitely return here, lovely place, lovely staff, lovely executive room. Not really a downside, but on return from our Ibiza holiday, taxi driver was fine, but we didn't have any documents for this trip back to Novotel, but he happily took us there without charge, as I had said this was pre booked. All in all very very good.Mr Fletcher 07 Oct, 2017 ( out of 5)
Excellent, easy parking on site at the hotel! Staff extremely helpful - great start to our holiday!Mrs Horton 07 Oct, 2017 ( out of 5)
Doubletree by Hilton Excellent hotel and very convenient location for Newcastle airport. Bit slow at check inn but it was very busy as there must have been a function or something on. Parking at the longstay is a bit disjointed. Could do with parking at hotel for a short time to get everything out of the car and checked in, then going to park the car in the longstay then only one person and not the whole family could do this....instructions for arriving said to go to longstay parking first so had loads to cart to the hotel.Mr Kicul 01 Oct, 2017 ( out of 5)
Doubletree by Hilton Everything first class!Mrs Armstrong 30 Sep, 2017 ( out of 5)
Novotel The service we recieved was great. Everything ran smoothly with no effort on my behalf. Would definitly use the service again and highly reccomend.Mr Singh 04 Sep, 2017 ( out of 5)
Premier Inn Everything just went to plan, brilliantMr Whitaker 02 Sep, 2017 ( out of 5)
Premier Inn No contact with staff, just park up and walk to the airport!Mr White 26 Aug, 2017 ( out of 5)
Britannia Everything went as expected,room v basic -staff where good .Best thing about the hotel is its position and your car stays where you leave itMrs Wilkinson 12 Aug, 2017 ( out of 5)
Novotel Everything was as described. Hotel was nice and comfortable. Staff were friendly. Transfer went smoothly and got us the the airport in plenty of time.Miss Alexander 21 Jul, 2017 ( out of 5)
Britannia The hotel was as described and very close to the airport which made the walk in the morning very easy.Mr Mccreadie 18 Jul, 2017 ( out of 5)
Doubletree by Hilton Staff very friendly food in restaurant excellentMr Griffiths 07 Jul, 2017 ( out of 5)
Doubletree by Hilton Happy and very polite stafff , lovely roomMrs Gibson 06 Jul, 2017 ( out of 5)
Britannia Easy to find & just as described, would use againMiss Hughes 03 Jul, 2017 ( out of 5)
Premier Inn Good value for money. However, there was some confusion over how to validate my parking ticket on return to Newcastle. I phoned one of your colleagues and they said that the barrier"just lifted and no need to validate" . Finally had to gain advice from a returning customer who kindly pointed me in the right direction. Apart from that, faultless. Would be happy using Airparks again.Mr Laycock 02 Jul, 2017 ( out of 5)
Doubletree by Hilton Fantastic service, would definitely use it againMr Butler 25 Jun, 2017 ( out of 5)
Britannia THE STAFF WAS VERY KIND AND HELPFUL BUT THE ROOM ACCOMMODATIONS WERE AWFUL. THE HALLS AND ROOM SMELLED, THE ROOM WAS DIRTY, NO VENTILATION, NO FAN IN BATHROOM. ENTIRE HOTEL NEEDS REFURBISHING. Even when we were upgraded to a suite the bathroom was still unacceptable, during both our stays. Sitting at the toilet gave great opportunities to see the filth and mold in all 3 rooms we stayed in.Mrs Joyce 14 Jun, 2017 ( out of 5)
Britannia Perfect location room was good would happily recomendMr Mctee 13 Jun, 2017 ( out of 5)
Doubletree by Hilton Pick up in long stay car park minutes after we arrived. Very efficient and welcoming staff at hotel. Enjoyed my stay immensely.Mrs Heron 06 May, 2017 ( out of 5)
Britannia Great value and close to terminal so we could walk from the hotel.Mr Gordon 15 Apr, 2017 ( out of 5)
Premier Inn Booking process very easy. I was confident we had the best price possible. Hotel was conveniently located.Mr Williams 15 Apr, 2017 ( out of 5)
Doubletree by Hilton Staff were great. Room well appointed and spacious. 2 minutes from terminal. Restaurant food good.Mrs Preston 09 Apr, 2017 ( out of 5)
Britannia Very good service all roundMr Westgate 04 Jan, 2017 ( out of 5)
Britannia Booking procedure was easy.hotel reception were very efficient. Parking process was emxtremely good. Food in restaurant was not up to standard.. though our meals were reasonable ( but that's all!), other meals in the restaurant were sent back by customers.Mr Beecham 12 Dec, 2016 ( out of 5)
Doubletree by Hilton Maybe some fruit in the room would be nice.Ms Kennaway 11 Dec, 2016 ( out of 5)
Doubletree by Hilton Problem freeDr Rogerson 06 Nov, 2016 ( out of 5)
Premier Inn Everything went as planned no complaints or niggles.Mrs Young 29 Oct, 2016 ( out of 5)
Holiday Inn Got a better price later on with someone else. But very good service. Thanks.Mr Scott 26 Oct, 2016 ( out of 5)
Holiday Inn Found the parking very easy<br /> Everything ran smoothly from checking in through the barrier, there was a frequesnt shuttle bus with various bus stops around the car park so you can hop on & off at one close to where you parked your car.Mr Thomson 24 Oct, 2016 ( out of 5)
Travelodge Everything went pretty smoothly. The directions were a little vague, but we got there. The restaurant next to the hotel was convenient, but the choice was limited.Mr Thomson 08 Oct, 2016 ( out of 5)
Doubletree by Hilton Staff helpfulMrs Clarke 19 Sep, 2016 ( out of 5)
Doubletree by Hilton Easy hassle free start to our holidays, position good with very short walk to the airport. Loved the warm cookie on arrival. We ate in the restaurant and food was very good. Bed comfortable and staff very friendly would definitely stay here again.Mrs Atkinson 22 Aug, 2016 ( out of 5)
Novotel nice hotel,friendly staff kids enjoyed the swimming poolMr Magee 21 Aug, 2016 ( out of 5)
Premier Inn Everything went perfect, no problems with any of the service, would highly reccomend this service.Mrs Reynolds 14 Aug, 2016 ( out of 5)
Doubletree by Hilton Very happy with all aspects of Airparks at Newcastle from arrival at long stay car park to departure the following week, very speedy check in at Doubletree even though it was 2.30 am, would definitely recommend.Mrs Ferguson 31 Jul, 2016 ( out of 5)
Premier Inn Everything was as described. We booked the hotel with the parking and the only thing that was a bit annoying was that we then had to pay for parking at the hotel! Why not just include it in the entire price? Otherwise it was fine and the car was as we had left it, bus transfer was quick.Mrs Cooney 25 Jul, 2016 ( out of 5)
Premier Inn The prices in the bar were absolutely shocking. £12 for 4 diet coked.Mrs Docherty 19 Jul, 2016 ( out of 5)
Britannia The room was satisfactory, however the evening meal I arranged was late (the desk told me it would be at 1915 and the restaurant said 1930) the staff in the restaurant were short staffed and it took forever to order and then be served. The fish and chips I was served was absolutely disgusting the batter being like concrete and the fish had been caught at least 10 years ago. The cheesecake was also stale and I was left at the end so I walked out back to my room where I was disturbed by a member of staff demanding payment for wine. Given this I will never use your restaurant again and if possible your hotel.Mr Barton 18 Jul, 2016 ( out of 5)
Holiday Inn Greeted in a very friendly manner. Room was very comfortable and clean.Mrs Aird 17 Jul, 2016 ( out of 5)
Holiday Inn We purchased parking and an overnight stay before our flight at holiday inn Newcastle. Whilst in bed sleeping for our early flight someone was attempting to get into our room. Apparently they had been given a keycard for our room as the system had crashed and staff thought our room was empty. On phoning reception we were told we would recieve a 20% discount which would be refunded to our credit card as we had already paid. This has not happened. Please can you look into this for us so we can recieve our money back. Thank you. MarionMrs Purves 16 Jul, 2016 ( out of 5)
Britannia The Hotel was awful..., akin to stepping back to the 80's! Dated décor, awful furniture and a bathroom that wasn't the cleanest and with mould in the silicon around the bath.<br /> I truly will not be staying there, or any other Britannia again. Scared by the Adelphi many years ago, stunned by Newcastle.Mr Francis 14 Jul, 2016 ( out of 5)
Britannia Everything was spot on, staff were excellent, we will book again next time.Mr Smith 12 Jul, 2016 ( out of 5)
Holiday Inn Great service , we couldn't remember where we'd parked (stupidly we didn't make a note of the letter) and one of the guys drove my husband round until he spotted it - excellent service , thankyouMr Richardson 09 Jul, 2016 ( out of 5)
Britannia Would not stay at this hotel again,looking very tired,needs a revamp.Staff were very friendly,food ok.Mr Cathey 20 Jun, 2016 ( out of 5)
Britannia Everything was perfect and the staff were very friendly.Mrs Brown 16 Jun, 2016 ( out of 5)
Novotel The staff at the Novotel hotel in Newcastle were amazing. I will most certainly be booking again. The experience was higher than my expectations and will also recommend the hotel and park service to friends and familyMrs Metcalfe 31 May, 2016 ( out of 5)
Doubletree by Hilton Excellent. Loved the warm cookies on arrival. The room was fab, decoration & cleanliness first class. Meal in restaraunt tasty, dessert bit of a disappointment - tasted as if was pre packed & plated up that morning & stored in fridge (very cold).Mrs Johnson 27 May, 2016 ( out of 5)
Britannia Staff very helpful, rooms nice & clean & short walk to airport. Excellent serviceMr Raine 21 May, 2016 ( out of 5)
Doubletree by Hilton It was perfect, went like clockwork. Would book againMrs Armstrong 17 May, 2016 ( out of 5)
Premier Inn Paperwork states to report to cabin prior to exiting car park after long stay. Needs updating as when booking on line there is no requirement to do soMr Farrer 05 May, 2016 ( out of 5)
Britannia All was as described. Only a short walk to the airport terminal. Breakfast was good. Couldn't find any disabled parking so had to get out of car while my nephew parked it.Mrs Hodgson 20 Apr, 2016 ( out of 5)
Doubletree by Hilton Everything went to plan. Extremely satisfied with serviceMr Mcgarrie 05 Mar, 2016 ( out of 5)
Doubletree by Hilton Great hotel and service, all went very well and car was ready for collectionMr Heslop 04 Mar, 2016 ( out of 5)
Britannia We are returning customers, i think that says it all, Would not recomend or book the evening meal deal again, better to pay more or eat elsewhere.Mrs Pluck 28 Feb, 2016 ( out of 5)
Doubletree by Hilton Hotel was fine. restaurants less so. A party of 4,we had not prebooked, so turned away by staff member from Italian restaurant that was patently not busy, as he claimed fully booked. restaurant still not fully busy when we passed later. Bar food only OK, and not geared to dining.Mr Frew 21 Feb, 2016 ( out of 5)
Britannia Superb will definately use this again.Mr Nugent 08 Feb, 2016 ( out of 5)
Britannia YeaMrs Carr 24 Jan, 2016 ( out of 5)
Britannia Everything exactly as described very easy to book and use.Mr Armer 12 Jan, 2016 ( out of 5)
Britannia Evening meal not very good food cold Booked table for 7pm someone else took it so had to wait 30 mins (not good)Mrs Verrill 15 Dec, 2015 ( out of 5)
Doubletree by Hilton I thought that "meet and greet" meant that the car would be brought to you when you returned from your holiday - a bit misleadingMrs Quigley 15 Dec, 2015 ( out of 5)
Novotel Everything went really smoothly. Exactly what was needed prior to going on holidayMs Suttie 02 Dec, 2015 ( out of 5)
Doubletree by Hilton Lovely staff, really good room. So handy for the airport. Nothing negative at all.Mrs Kellett 15 Nov, 2015 ( out of 5)
Gosforth Park Efficient, organised and well planned service.Mr Beardshall 29 Oct, 2015 ( out of 5)
Holiday Inn The holiday inn was lovely and clean, we didnt eat there as we went out for a meal but we have ate there before and the food is lovely, it was a shame the pool was being refurbished as we would have used this, the only issue we has was the directions for the airport parking were not accurate and we ended up lost, good job we tried the night before to follow them and not on the actual day of our flight as finding your way at 3am would have been a nightmare, but once we found where we were going it was fine, i would definitely recommend the hotel and parking xxMr Cunningham 28 Oct, 2015 ( out of 5)
Britannia Could do with a refub but enjoyed our stayDr Brown 22 Oct, 2015 ( out of 5)
Holiday Inn The beds are not comfy at all!! Food was excellent and kids meals are freeMiss Allerton 17 Oct, 2015 ( out of 5)
Doubletree by Hilton Great service, no problems.Mr Bragg 09 Oct, 2015 ( out of 5)
Britannia Great way to start the holiday, relaxed and refreshed.Mr Pollock 30 Sep, 2015 ( out of 5)
Britannia No hassle booking, great hotel within walking distance to the airport.Miss Munro 30 Sep, 2015 ( out of 5)