Your telly staff were brilliant I had put the wrong dates in so I rang explained what I had done and with in a few minutes all had been put Wright fantastic service. Mr Barrett 21 Nov, 2017
Copthorne Effingham Gatwick Airport Room a little "tired" but staff extremely friendly and helpful - food good. Mr Cornish 17 Nov, 2017
It was a very pleasant stay. Would definitely stay there again. Mrs Carroll 24 Oct, 2017
Put on a bus back from the airport Mr Davies 07 Oct, 2017
Copthorne Gatwick Airport No problems quick and easy to arrange Mrs Brown 30 Sep, 2017
Copthorne Gatwick Airport No problems quick and easy to arrange Mrs Brown 29 Sep, 2017
Copthorne Gatwick Airport Everything was really good. Very happy with everything Mr Eales 24 Sep, 2017
Copthorne Effingham Gatwick Airport We have stayed at the hotel a few times now. The hotel is very good and so convenient for the airport. We have booked again for December Mr Stokes 18 Sep, 2017
Copthorne Gatwick Airport Very good Mr Mufti 16 Sep, 2017
Copthorne Effingham Gatwick Airport Hotel room was clean and comfortable. 2 course meal paid for in advance was very small portions. Also, lamb was full of gristle and when we advised the waiter he did and said nothing. Mr Phillips 12 Sep, 2017
Copthorne Effingham Gatwick Airport All was perfect. Lovely comfortable hotel. Great staff. Mrs Welch 04 Sep, 2017
Copthorne Effingham Gatwick Airport Staff very helpful. Just slight uncertainty as to how much taxi would be. Made decision about shuttle bus or taxi difficult. Mr Dalley 28 Aug, 2017
Staff helpful and friendly. Hotel good and very efficient regarding parking and collection of vehicle. Mr Hibbert 18 Aug, 2017
Copthorne Gatwick Airport As soon as we arrived at Copthorne Airport Hotel that was literally when our holiday commenced. Everything ran so smoothly as the staff were so caring and helpful. The hotel was luxurious and catered for our needs, which enabled us to relax before going to the airport. We felt reassured that our car was in safe hands and on our return it was just so easy to simply pick up our keys and our car was ready for us. We will definitely use Airparks again for our next holiday. Mr Samuel 16 Aug, 2017
Copthorne Effingham Gatwick Airport very noise,till 3.00am, from next room Mr Theobald 12 Aug, 2017
Copthorne Effingham Gatwick Airport The hotel was a disgrace!! It wasn't a four star hotel it was more a 1 star! The food was awful! The service was awful! The rooms had no air conditioning so it was so hot in the hotel! The service to the airport was awful! It said on the effingham hotel website that it was £11.50 for a return to the hotel it was £13.50!! I'm not happy with the service which was given and for saying it was the start of the holiday it put both myself and boyfriend in a very stressed and awful mood!! I will be writing to the manager of the hotel with a formal complaint!! Mr Miller 11 Aug, 2017
Copthorne Effingham Gatwick Airport The Copthorne Effington was fine and was very convenient and easy. It's about a min taxi drive to the airport and was nicer than faffing with the long stay car parks. Rooms were ok, bed was comfy, room service was good, good shower. Wifi not brilliant and the rooms are very dated although apparently they are mid-refurb? Not sure but ours was a little tired. Faded glory but still very doable for 1 night. No air con though. All in all it was good and would do the same again. Mr Lister 30 Jul, 2017
Comfortable facilities, ease of booking and friendly and helpful staff Miss Blanks 14 Jul, 2017
Copthorne Effingham Gatwick Airport All went smoothly. Facilities were good. The hot food we ordered from the bar in the evening arrived cold on cold plates and we were told the kitchens were quite a distance away. Hopefully this will be a short term problem. Having the food reheated to overcome this was not really satisfactory.The one barman/waiter on duty kept disappearing to the back and then was not around to serve drinks. One couple gave up waiting for him. Generally service was slow in the bar and rather lack lustre. Morning wake up call was appreciated for the shuttle service. Mrs Doviak 02 Jul, 2017
Yes very helpful....but we weren't told that we needed to book a shuffle to the airport.? A taxi gave us a lift. Excellent taxi service to and from the airport. Mr Southgate 29 Jun, 2017
Copthorne Effingham Gatwick Airport The whole process was very easy and staff were friendly and helpful. A lovely start to our holiday. Mrs Cannings 27 Jun, 2017
Copthorne Gatwick Airport The hotel manager asked me to park in a secure spot as I drive a high value car, when I arrived to pick up my car there is a dent in the door. When I brought this to the manager's attention he said I left my car there at my own risk. Mr Smith 20 Jun, 2017
Copthorne Effingham Gatwick Airport Well located hotel for Gatwick airport and a good stay before you fly, all staff we're polite and helpful. Mrs Eaves 24 May, 2017
Copthorne Effingham Gatwick Airport Well located hotel for Gatwick airport and a good stay before you fly, all staff we're polite and helpful. Mrs Eaves 24 May, 2017
Copthorne Effingham Gatwick Airport Great value hotel. Have used them before and will do so again. All as expected cheap with parking included Miss Munday 12 Apr, 2017
Very helpful, very nice Hotel , good taxi service to the Airport! Mr Baker 10 Apr, 2017
Copthorne Effingham Gatwick Airport Good parking and the car was not moved in the time we were away. The hotel was comfortable with a good breakfast Mrs Hayes-Jones 30 Mar, 2017
Copthorne Gatwick Airport Free parking for a week, good hotel, close to gatwick.Took the stress out of the flight out of the uk Mr Lawton 12 Nov, 2016
Copthorne Effingham Gatwick Airport no soundproofing so very noisy.very tired looking hotel. really expensive bar Mr Quirke 30 Oct, 2016
Copthorne Gatwick Airport Everything went smoothly. The Copthorne is a lovely hotel and the staff were very friendly. The only problem we had was once we returned to Gatwick. We were recommended to use a particular taxi company, but there were no details on the paperwork for contacting them. Outside that, very pleased with it all. Mrs Courteney 09 Oct, 2016
Copthorne Gatwick Airport Very nice hotel staff are very friendly rooms are perfect Mr Stroud 09 Oct, 2016
Copthorne Effingham Gatwick Airport Everything was as expected, food and service very good Mr White 18 Sep, 2016
Copthorne Effingham Gatwick Airport Hotel well organised and staff helpful. Mr Weeks 16 Sep, 2016
Copthorne Effingham Gatwick Airport Everything was as it should be and added to the enjoyment of our holiday. It ran like clockwork and we would definitely use this hotel & parking again for Gatwick. Mrs James 15 Sep, 2016
Copthorne Gatwick Airport we waited for an hour an a half for a taxi to pick us up to take us back to the hotel. Would definitely book Copthorne Hotel again but would use a different taxi firm as they were useless. Miss Darwood 04 Sep, 2016
Copthorne Gatwick Airport A very nice hotel with fast, efficient check in and parking service. It is nice to have the fixed fee for taxi transfer to/from the airport to save you having to worry about how quickly the taxi meter is running on your way to the airport. Close to the airport and very secure. We arrived too late for dinner before our flight but the breakfast was lovely. Bar prices are a little high.... even for a hotel, but a nice environment in which to sit after a long journey. Mr O'connor 30 Aug, 2016
Copthorne Effingham Gatwick Airport Hotel met all our needs including parking. Reception was often understaffed leading to delays in service at times. Could do with a refurb. Mr Upshall 28 Jul, 2016
Copthorne Gatwick Airport We were very pleased with our stay and not our first time. Mrs Parish 28 Jun, 2016
Copthorne Gatwick Airport The hotel was fantastic no problems easy to get to the airport. However when we did get to the airport we paid 60 pounds for the aspire lounge which we could only use for 30 mins as it was being evaluated when we got there. I know this isn't your fault but we paid for somthing we didn't get and would like our money back Mr Pereira 18 Jun, 2016
Copthorne Effingham Gatwick Airport The service worked very well in terms of leaving the car, getting to and from the airport and retrieving the car. I found the Copthorne Effingham to be quite outdated and tatty. The bed sloped to the foot end and the noise if you moved was not good. The restaurants were very expensive with limited choice. A portion of chips costing £4.00 came in a basket and consisted of 12 chips. Mrs Mitchell 14 Jun, 2016
Copthorne Effingham Gatwick Airport Very pleased and will stop there before and after we fly next time Mr Woodcock 07 Jun, 2016
Copthorne Gatwick Airport A great stay Mr Cordy 23 May, 2016
Copthorne Effingham Gatwick Airport Yes apart from not being told there was a special area in which to park car. Mr Bayes 27 Apr, 2016
Copthorne Gatwick Airport All was fine and worked very well. Mr Turley 12 Mar, 2016
Copthorne Effingham Gatwick Airport Yes All good. Very helpful thanks Mr Cleary 02 Mar, 2016
Hotel a bit run down Mr Lyon 17 Feb, 2016
Copthorne Gatwick Airport Everything went very smoothly did not arrive at the hotel until very late evening after a wedding and left again 5.30am to catch a flight Taxi was arranged for us and arrived on time cannot comment on breakfast as not time to enjoy I did leave a valuable diamond ring in the room when i realized this I contacted the hotel and the staff had found it and put it in their safe until I was able to collect I would just like to say a very big thank you to whoever found the ring and thank them so much for their honesty the ring is of huge sentimental value So yes I would definitely stay again and recommend to friends and family It was really good to find there are some kind and honest folks still to be found in this day and age Many many thanks Mrs Harte 31 Jan, 2016
Copthorne Gatwick Airport Hotel a bit tired - could do with a bit of re- furb. Staff were helpful, service good, and all transfers & parking went smoothly Mr Dickson 06 Dec, 2015